End User Agreement
1.
AGREEMENT. This End User License Agreement (the “Agreement”) is
entered into by and between “Host” (hereinafter defined) and the company (the
“Company”) providing access to the credit information retrieval web site (the
“Web Site”) and the customer electronically accepting the terms hereof,
(“Customer,” “You” or “Your”) and is effective (the “Effective Date”) upon
Customer’s receipt of a username and password enabling access to the Web Site.
2.
ACCESS TO THE WEBSITE. Company and Host (hereinafter, the “Parties”),
each a “consumer reporting agency” and a “reseller of consumer reporting
services” as such terms are currently or hereafter defined in the “FCRA,” hereby
grant to Customer, a nontransferable, nonexclusive license to access the Company
Web Site, hosted by Real ID, Inc., (“Host”) a Illinois Corporation with its
principal place of business at 6500 N Hamlin Ave, Lincolnwood, IL 60712, during
Customer’s normal hours of operation, solely for the purpose of performing
credit research and related work in the regular course of Customer’s business.
Customer understands and agrees that its access to and use of consumer credit
and other information (“Credit Information”) from one or more of the national
consumer credit reporting agencies, Trans Union, Experian, Equifax (“Credit
Bureaus”) and/or other data (“Data” and together with Credit Information,
“Information”) from various vendors and data repositories (together with the
Credit Bureaus, “Repositories”) through the Web Site is subject to requirements
imposed upon Customer by the Repositories, as well as applicable local, state
and federal laws. Customer agrees to comply with all such Repository
requirements and such requirements are incorporated herein by reference.
Customer further acknowledges and warrants that: (a) it shall sign an
appropriate agreement to obtain its own credit Repository subcodes (“Subcodes”)
directly from such credit Repository; (b) it has received copies of, has read,
understands and agrees to abide by and accept responsibility for accessing,
processing and using the Information in accordance with the Fair Credit
Reporting Act, 15 U.S.C. §1681 et. seq., (“FCRA”) as amended by the Fair and
Accurate Credit Transactions Act of 2003 (“FACTA”) and thereafter from time to
time, the Gramm-Leach-Bliley Act of 1999 (“GLBA”), the Driver Privacy Protection
Act (“DPPA”), the laws of the applicable state issuing Motor Vehicle Records (“MVRs”),
and with the requirements of the Repositories providing access to the
Information, as well as all other applicable local, state and federal laws
governing access thereto; (c) compliance and keeping up to date with such
requirements and laws is the responsibility of the Customer; (d) in order to
receive consumer Information through the Web Site, it shall have and continue to
have, a “permissible purpose” as defined under the FCRA and the Parties must
otherwise be permitted to provide access to such Information by the Repositories
and under the FCRA and other applicable laws; (e) it shall establish and enforce
all necessary procedures to prevent unauthorized access to the Information
through the Webs Site; and (f) Information will not be altered from the form in
which it is received. The Parties hereto, as well as the Repositories, reserve
the right at any time and without prior notice to limit Customer’s access to the
Web Site in order to perform repairs, make modifications or enhancements, or per
industry, contractual or legal mandate or as a result of circumstances beyond
their reasonable control.
3.
INQUIRIES REGARDING INFORMATION. All questions or comments concerning
the availability or delivery of the Information should be directed to Company at
the address, phone and fax numbers indicated on the Web Site. Questions or
comments regarding the material contained within the Information itself should
be directed to the Bureau, Repository or other official custodian of the public
record. Customer further agrees to provide the relevant Bureau’s or Repository’s
name, address and phone number to any subject of the Information who has
questions or comments about the Information. During an inquiry, the subject of
the Information has the right to learn the name of the Customer ordering the
Information and has the right to see the Information ordered by the Customer.
4.
PASSWORDS. To permit authorized Customer personnel to process
Information through the Web Site, Company shall assign username(s) and
password(s) to Customer. Customer is responsible and will be billed for all use
of the services used under the usernames assigned to it. If Customer learns or
suspects that unauthorized use of its account is taking place, Customer shall
notify Company immediately and Company will replace the password.
5.
SOLE USE. The Information accessed through the Web Site is for the
sole and internal use of the Customer and except as permitted by a separate
writing signed by all parties, may not be resold, sub-licensed, distributed or
in any way delivered to any third party for any purpose not authorized herein.
Customer agrees that it will secure consumer credit and other information on
individuals solely for its use in credit, collection, underwriting or employment
transactions between itself and the individual to whom information refers and/or
for such other “permissible purposes” related to a business transaction as are
defined by the FCRA and that it will neither request nor use any such
information for any other purpose.
6.
OTHER LEGAL REQUIREMENTS. Customer agrees: that it will obtain and
retain on file appropriate consumer credit applications or release, and/or
authorization forms from any credit applicant, job applicant or other individual
on whom such a report is sought; that it will disclose to each such individual
as and when required by law, that consumer credit Information and other
information (if applicable) will be sought on such individual; that it will
advise the individual when credit is denied, terminated or changed or when an
application is declined, based in whole or in part on the consumer credit
Information (adverse action notices in such case to include name and address of
applicable Repository); that it will retain the applications or releases and/or
authorization forms described above, along with a copy of the consumer credit
Information, for a minimum of sixty (60) months and promptly make available such
applications and authorizations/releases to the Parties or Repositories upon
request; and that it will take all reasonable precautions to ensure that
consumer credit and other Information on individuals will be held in strict
confidence, disclosed only to those of its employees whose duties reasonably
relate to the legitimate business purpose for which the Information was
requested and not disclosed to any other person in whole or in part unless
required by valid subpoena or court order.
7.
INDEMNIFICATION. Customer agrees to indemnify and hold harmless
Company, Host, the Repositories, their parents, affiliates and/or subsidiaries
and their officers, directors, employees and shareholders from any and all
damages, costs, expenses or penalties (including reasonable attorneys’ fees) and
any other liabilities imposed by local, state or federal laws or regulations or
claims by any third party which result from or arise out of any breach by
Customer by action or omission of any warranty or term contained herein or any
misuse by Customer of any Information accessed through the Web Site.
8.
PAYMENT. The then current prices for services are posted on the Web
Site, which may be amended from time to time, via posting or email, with or
without notice. Customer agrees to pay for all transactions processed through
the Web Site under Customer’s account number, either via a valid and approved
credit card issued in Customer’s name or via Automated Clearing House (ACH) and
Customer agrees to provide all of the necessary information to effectuate prompt
billing and payment. Access privileges to the Web Site may be suspended without
notice if payment cannot be processed and/or is not received timely. Customer
will assume responsibility for and pay all applicable state, local, federal or
other taxes (exclusive of taxes based on the Parties’ net income), which result
from this Agreement or the products and services provided hereunder. In the
event that payment cannot be processed, Customer will be invoiced, along with a
$30.00 service charge and the invoice will be due upon receipt. Invoices not
paid in full by Customer within 15 days of the invoice date are subject to a
late fee of 1.75% per month (or the maximum fee allowable by law, if this is
less). Without limiting any other remedies for non payment or late payment of
invoices, Customer shall be liable for any and all interest, late fees, costs of
collection, court costs and reasonable attorneys’ fees relating to any action or
proceeding regarding invoices for services rendered pursuant to this Agreement
and remaining unpaid after the due date.
9.
TERM. This Agreement shall commence as of the Effective Date and
shall remain in effect for an initial term of one (1) year (the “Initial Term”)
after which it shall automatically renew for additional one (1) year periods,
(the “Renewal Term(s)” and with the Initial Term, each a “Term”) until
terminated by either party on sixty (60) days written notice to the other, prior
to the end of the then existing Term, or upon termination as set forth below.
Obligations for the payment of fees for services rendered and for the
continuation of confidentiality and maintenance of Information and records
related thereto, however, shall survive any termination.
10.
TERMINATION. Either party may terminate this Agreement, should the
other party breach any material term or condition herein, provided that the
non-breaching party has given written notice of the breach to the breaching
party and afforded the breaching party a thirty (30) day opportunity to cure. In
whole or in part, the Parties may suspend or terminate this Agreement and/or
Customer’s access to one or more products or services on the Web Site at any
time, with or without notice and with no liability to Customer, if: (a) the
Parties reasonably determine that the provision of services hereunder violates
any credit reporting or other law; or (b) the Parties are required to do so by
any Repository; or (c) The Parties or a Repository eliminates, modifies or
restricts a product or service; or (d) Customer violates or upon reasonable
belief is suspected of violating any of the consumer protection regulations,
Repository agreement or restrictions, the FCRA or any applicable local, state or
federal law; or (e) Customer fails to timely pay all undisputed amounts due
hereunder, for which the Parties may immediately suspend services; or (f)
Customer fails to resolve payment delinquencies within thirty (30) days of
written notice, for which the Parties may terminate this Agreement. For any
termination, Customer agrees to timely pay for all requests for Information
processed through the Web Site prior to termination.
11.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. NEITHER THE
PARTIES NOR THE REPOSITORIES MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING
THE PERFORMANCE OF THE WEB SITE OR THE DECISIONING, MODEL(S), ADVICE, ASSISTANCE
OR MATERIALS SUPPLIED OR PROVIDED THEREUNDER. THE INFORMATION ACCESSED THROUGH
THE WEB SITE IS FURNISHED BY VARIOUS REPOSITORIES. THE INFORMATION IS PROVIDED
“AS IS” AND NEITHER THE PARTIES, NOR THE REPOSITORIES IN ANY WAY WARRANT OR
ASSUME ANY LIABILITY FOR THE ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION
ACCESSED THROUGH THE WEB SITE. CUSTOMER ACKNOWLEDGES THAT NEITHER THE PARTIES
NOR THE REPOSITORIES WARRANT OR GUARANTEE THE TIMELINESS, CURRENCY, ACCURACY,
ADEQUACY, COMPLETENESS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF
THE WEB SITE, THE INFORMATION OR ANY OTHER INFORMATION, PRODUCTS OR SERVICES
PROVIDED VIA THE WEB SITE AND ALL SUCH WARRANTIES ARE SPECIFICALLY DISCLAIMED.
CUSTOMER ACKNOWLEDGES THAT EVERY BUSINESS DECISION INVOLVES THE ASSUMPTION OF A
RISK AND THAT THE PARTIES DO NOT AND WILL NOT UNDERWRITE THAT RISK IN ANY MANNER
WHATSOEVER. In the event the Parties are found liable for any cost or damage
suffered by Customer, liability is hereby limited to the fees paid by Customer
for the particular Information in question. The remedies set forth in this
paragraph and termination of this Agreement are Customer’s exclusive remedies
for claims or damages arising out of or relating in any way to this Agreement or
the Information, products or services provided hereunder. IN NO EVENT SHALL THE
PARTIES OR ANY REPOSITORY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, EXEMPLARY OR
CONSEQUENTIAL DAMAGES.
12.
OWNERSHIP OF LICENSE AND CONFIDENTIAL INFORMATON. Nothing in this
Agreement shall be construed to convey to Customer any right, title or ownership
interest in the Web Site or in the intellectual property rights relating to the
Web Site or the software or documentation relating to such. All rights, title
and interest in such, whether or not in the nature of copyright, trade secret,
trademark, service mark, trade name, patent or otherwise, vest solely in the
proper Parties.
Customer acknowledges that the Parties consider the Web Site and the software
and documentation relating to such to include confidential trade secrets, to
include confidential information and to be proprietary to the proper Parties.
Customer agrees to hold all technical information relating to such as it may
learn in trust and confidence, in the same manner that Customer holds its own
confidential information of like kind.
Each party to this Agreement agrees that all proprietary information disclosed
to it by the other parties, including without limitation this Agreement, the
Information and any usage statistics, shall not be disclosed to any third party,
other than the applicable Repository, and shall be used only for the purpose
described in this Agreement. Each party to this Agreement agrees to treat all
proprietary information of the other parties in the same manner in which it
treats its own proprietary information, including prohibition of and sanction
against the use of such by any third party for direct or indirect gain and
against any employee, agent or associate of a party to this Agreement so
revealing and/or using such information for direct or indirect gain.
13.
GENERAL PROVISIONS. This Agreement shall be governed by and
construed in accordance with the sole and exclusive law, jurisdiction and venue
of the State of New Jersey and may not be assigned in whole or in part by
Customer without the prior written consent of the Parties. Except as set forth
otherwise herein, all notices required or permitted hereunder shall be in
writing and shall be sent via registered or certified US mail return receipt
requested, overnight carrier or hand delivery to the other party. Performance by
the Parties or the Repositories may be subject to interruption and delay due to
causes beyond their reasonable control such as acts of God, government, weather,
fire, power or telecommunications failure, inability to obtain supplies,
breakdown of equipment or interruption in Bureau services or communications, for
which no liability shall be incurred. If any provision of this Agreement is held
to be illegal, invalid or unenforceable under the applicable laws of any
jurisdiction to which this Agreement is subject, all other provisions shall
survive. Each party shall have, in addition to any other relief at law or in
equity, the right to injunctive relief to redress any breach of this Agreement
by the other party. Customer may not hire any employee of (or
contractor/consultant to) the Parties engaged in fulfilling the terms of this
Agreement without the prior written consent of the proper Parties. This
Agreement shall be binding upon and inure to the benefit of the successors and
permitted assigns of the Parties and Customer.
By electronic signature hereto, Customer agrees, acknowledges and consents
that the Information will be for its exclusive use in its credit, insurance, or
other business decisions and that all consumer credit reports and allied
information will be held in strict confidence. Further, use of such information
for unfair or deceptive practices is strictly prohibited and information on
current or prospective employees will only be secured by designated authorized
representative(s) of Customer. Additionally, Customer hereby expressly nominates
and appoints Host as its “Agent” for the sole and limited purpose of obtaining
access to Credit Bureau Information over the Internet in accordance with Credit
Bureau policies, thereby giving its express permission to the Credit Bureaus to
relinquish and provide Host with any and all related information to facilitate
same from time to time. Customer employees are forbidden from obtaining
Information about themselves, associates or any other employee, except in the
performance of their official duties. Finally, Information will not be disclosed
to the subject of the information except in the case of adverse action; and in
addition such subject(s) will be referred, upon need or legitimate inquiry, to
the Credit Bureau office identified on the consumer credit Information.
Customer shall not be permitted access, if it is a business which is
considered restricted by Host, the Repositories or legal policy, as amended from
time to time. Customer agrees to a compliance review, including a principal
criminal and consumer credit background check and to an on-site inspection at
its premises at its cost prior to commencement of service hereunder, to include
inquiry into and/or review of its need for access, procedures and processes in
acquiring Information, security practices and other measures in place to ensure
compliance with the terms hereof and to periodic audit of similar nature for
reassurance thereafter.
During the Term of this Agreement and continuing for one (1) year after
termination, the Parties may at any time, after reasonable prior written notice
and at mutually convenient times during normal business hours, audit Customer’s
compliance with the provisions of this Agreement and the legal requirements
applicable to it, including the FCRA and any other applicable laws or
regulations, via on-site visits and/or document requests.
14.
ACKNOWLEDGMENT AND ACCEPTANCE. Customer agrees, acknowledges and
consents on behalf of his or her business, that it has thoroughly read,
understood and agreed with this Agreement and the terms contained herein as
written and certifies and represents that he / she is authorized to accept on
behalf of the Customer. Customer further agrees, acknowledges and consents that
it has independently evaluated and weighed the risks and benefits of
participating in this Agreement and Customer has agreed to all the terms of this
Agreement without reliance on any representation, guarantee or statement
existing outside of this Agreement. The terms set forth in this Agreement
constitute the entire understanding and agreement between the Parties and
Customer with regard to the subject matter contained herein and any previous or
additional or different terms or conditions, verbal or set forth in any other
document shall be of no effect. This Agreement may be modified or waived only in
writing, signed by all parties. Customer agrees, acknowledges and consents that
its electronic signature constitutes acceptance of this Agreement, which may be
transmitted electronically and constitutes a valid mark and will be binding on
Customer, with the same force and effect as a signed original. Customer must
type its name and press the “I Accept” button to indicate acceptance of this
Agreement. Shortly after receipt, Company will send an email to Customer,
confirming acceptance and providing instructions about obtaining a username and
password and further describing how to begin accessing the Web Site.
Information subject to change without notice.